From The Custom Shop: Customization Info & More select any custom options above
Gold plated and satin finished mouthpieces are NON-CANCELABLE and NON-RETURNABLE. Please allow up to 4 weeks for all gold plated mouthpieces and up to 6 weeks for all satin finished mouthpieces. Sometimes the delay is longer depending on demand and stock availability.
See below for more information. Please read our plating policies before ordering gold plated and/or satin finished mouthpieces.
If you select our custom plating service: We do all custom plating in-house for your convenience! We now offer several plating services:
To give you the best possible service, we custom plate your mouthpiece after you order it. If your mouthpiece is in stock, we will plate in about 3-4 weeks. For satin finish, please allow 4-6 weeks. If your mouthpiece is out-of-stock, the delay may be longer. Contact us for stock availability.